Our 30-year-old, premier retirement community on Maine's MidCoast is an environmental leader, conveniently located just off Route 196 in Topsham, close to Interstate 295 and Brunswick between Freeport and Bowdoin.
Our 98-acre campus is blooming with a deep sense of community thanks to the longevity of our team and the diversity of our residents. Experience a true continuum of care at The Highlands with Independent Living, Assisted Living, Memory Care, Estate Homes, Cooperative Apartment Homes, Town Hall Village, and Short-term/Respite Stays. Whether you want to rent or own, have support or live self-sufficiently, there’s something for everyone at The Highlands.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.