Falmouth House offers a vibrant community to help seniors live life to the fullest, while providing daily assistance at their fingertips.
Each individual is actively involved in their own personalized care plan, delivered by certified staff and supervised by licensed professional nurses 24-hours a day.
Private apartments are situated among beautifully appointed sitting areas, libraries, dining and activity rooms with access to lovely gardens. Our Life Enrichment Program offers a wide variety of stimulating options.
Three delicious, chef-prepared meals are provided each day, along with medication management and discreet personal assistance with activities of daily living, as needed.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.