Offering personalized support and meaningful experiences in Northern New England, Winterberry Heights provides Assisted Living and Memory Care serving the greater Bangor metropolitan area with a warm approach to senior living. Surrounded by the character of the region, our community creates a comfortable environment where residents can receive compassionate assistance, stay connected, and enjoy opportunities tailored to their needs. Residents benefit from chef-prepared dining, engaging activities, social events, Elevate for Assisted Living, and the Evermore Neighborhood for Memory Care, to provide thoughtful support and enriching daily experiences. We offer a trusted senior living destination where residents and family feel confident.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.