Assisted Living FacilityHospice & Long Term CareRetirement CommunitySenior Citizen Center
Bright Hands Assisted Living is a small residential assisted living home in Silver Spring, Maryland, providing 24-hour licensed care for up to five residents in a comfortable home environment. We offer assistance with daily living, medication management, memory care, dementia support, mobility support, and respite care. Owner-operated by Nimmi Perera, a Maryland Assisted Living Manager, Certified Medication Technician, and Certified Nursing Assistant with more than 10 years of senior-care experience. Licensed by the Maryland Office of Health Care Quality at Level 3. We proudly serve Silver Spring, Aspen Hill, Wheaton, Leisure World, Kemp Mill, Colesville, and Glenmont. Private pay.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.