Fram Monument Company proudly serves families in Rockville and the greater Washington metropolitan area with custom headstones, grave markers, monuments, bronze markers, granite benches, mausoleums, and family memorials. Since 1922, we have helped families honor their loved ones through in-house design, engraving, lettering, and installation services. Our team works directly with local cemeteries to confirm requirements and guide families through every step with compassionate care, trusted craftsmanship, and clear communication.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.