Serenity Gardens Assisted Living Group Home is licensed by the State of Maryland and is owned and operated by Medical and Scientific Professionals with over fifteen years of experience in healthcare. A Nurse Practitioner is on call 24hrs. The home is serene on 2 acres of land nestled in a tranquil setting with a home away from home environment with care unmatched by any institutionalized type of environment. We are centrally located next to the Village, near the most prestigious shopping areas, restaurants, cafes, and grocery stores.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.