This profile is uncertified and using publicly sourced data
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Business Details
About
Assisted Living FacilityHome Health Care ServiceNursing HomeRetirement CommunitySenior Citizen Center
Bright Hands Assisted Living II is a small residential assisted living home in Montgomery Village, Maryland, providing 24-hour licensed care for up to five residents in a comfortable home environment. We offer assistance with daily living, medication management, memory care, dementia support, mobility support, and respite care. Our second home follows the same owner-operated model as our Silver Spring residence: five residents, the same caregivers every day, and honest communication with families. Licensed by the Maryland Office of Health Care Quality at Level 3. We proudly serve Montgomery Village, Gaithersburg, Germantown, North Potomac, and nearby Montgomery County communities. Private pay.
Location
Bright Hands Assisted Living II
9720 Breckenridge Pl, Montgomery Village, MD
20886, United States
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.