At Kenwood Care, we provide the comfort of home, with the care you need. With four Howard County locations, our Pine Hill location provides a warm, home-like environment to live safely and joyfully. We offer around-the-clock care with a 2.5-to-1 resident-to-caregiver ratio, top-rated specialists in Alzheimer's/Dementia care, highly trained live-in caregivers and fixed rates that never increase. Family-owned and operated for over 25 years, you can trust your loved ones with Kenwood Care Assisted Living.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.