Arcadia is the best Assisted Living and Memory Care located in Crofton/Gambrills. Arcadia's care staff are trained to assist individuals with the activities of daily life. This includes eating, bathing, hygiene assistance, medication administration, laundry and housekeeping. Our staff are equipped to handle memory care, incontinence, and mobility issues. Oftentimes an individual who chooses assisted living is one who is finding it increasingly difficult or unsafe to live at home alone. Assisted living can also be a short term solution after a surgery or health event. New ownership in 2021, come see the changes we have made.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.