Assisted Living FacilityNursing HomeRetirement Community
Talk to any of our family members and you will learn that Candle Light Cove's reputation is for consistently excellent care, in large part due to the quality of our team, our small size and our low care ratio. Our team includes RN/LPN care and our nurses' roles are not only of case managers and caregivers, but of mentors to our resident care staff. Our team approach encourages each staff member develop his or her unique talents, knowledge and experience and form meaningful relationships with our residents. Wheels, outings for picnics, luncheons, local music, and more.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.