We have two living options under one roof. Assisted Living is ideal for residents who value their independence, but may need assistance with daily activities. Our community team members are raving fans of encouraging independence with assistance readily accessible at all times of day. Memory Care is for our Elders who are living with some form of memory loss. Every member of the Tribute at Melford team is NIDE (National Institute for Dementia Education) certified. That includes everyone from the chefs and housekeepers to the concierge and nurses. The education allows us to interact with our memory care residents as unique individuals rather than objects in need of care.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.