The Health Center at The Willows, a part of At SALMON Health and Retirement, is a Level IV Rest Home, licensed by the Commonwealth of Massachusetts and regulated by the Department of Public Health to offer a wide range of nursing and medical care in a residential, assisted living-like environment. So, unlike providers limited to offering only assisted living, we are held to higher standards in accordance with the medical care provided.
Location
The Health Center at The Willows - SALMON Health and Retirement
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.