Life Care Center of Wilbraham, Massachusetts, is a nursing home and rehabilitation center located close to the original Friendly's Ice Cream restaurant, and friendly is a great way to describe our facility.
Focusing on inpatient rehabilitation with 24-hour skilled nursing care, Life Care Center of Wilbraham's in-house therapy team recognizes the unique traits each resident and patient has, creating individualized care plans while focusing on personal needs and goals. Our compassionate and caring staff always strives to do Whatever It Takes And Then Some to provide excellent care to everyone ? whether they are here for a few weeks for therapy or living with us long-term.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.