Retirement CommunityAssisted Living FacilityNursing Home
Loomis Lakeside at Reeds Landing in Springfield MA is a retirement community in a beautiful park setting. Beautifully manicured landscaping, walking trails, and scenic vistas of Lake Massasoit provide a tranquil environment for enjoying life to the fullest in our senior living community. At the centerpiece of the campus is a stately main building reminiscent of the grand hotels of yesteryear. Matching cottages dot the campus, all designed with the charm that only New England offers. Loomis Lakeside at Reeds Landing in Springfield MA is the only retirement community in Western Massachusetts to provide independent living, assisted living, skilled nursing care, and medical offices offering primary care physician services all under one roof.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.