Certified by Byron Keenan Funeral Home & Cremation Tribute Center • Aug 30, 2026
Funeral Home
Byron Keenan Funeral Home & Cremation Tribute Center in Springfield, MA provides funeral home, burial, veteran, memorialization, cremation and life celebration services. Call us 24/7.
Our experienced staff is committed to this vision and passionate about making your time with us as memorable and uplifting as possible. We bring together decades of experience caring for families of all cultural backgrounds and diverse walks of life. We pledge to treat you and your loved ones just like family, and we guarantee to offer services that meet all of your specifications while exceeding all of your expectations. Licensed staff members are available around the clock, 24 hours a day, 7 days a week, to discuss your needs. Whether you are doing pre-planning or need to hold a service soon, we are ready to answer our phone and offer you warm, friendly, and empathetic service. Learn more about our funeral services.
Details
Onsite servicesAvailable
Free parking garageNot available
Free parking lotAvailable
Free street parkingNot available
On-site parkingAvailable
Paid parking garageNot available
Paid parking lotNot available
Paid street parkingNot available
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomNot available
Wheelchair accessible seatingAvailable
Location
Certified by Byron Keenan Funeral Home & Cremation Tribute Center • Aug 30, 2026
Byron Keenan Funeral Home & Cremation Tribute Center
Certified by Byron Keenan Funeral Home & Cremation Tribute Center • Aug 30, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
4.8
110 reviews
5 stars
104
4 stars1
3 stars0
2 stars0
1 star
5
TM
Training Manager
Jul 29, 2026
5.0
I cannot say enough wonderful things about Byron and Keenan Funeral Home and Funeral Director Sue Keenan. During one of the most difficult times in my life, Sue went far above and beyond anything I could have expected.
From the very beginning, Sue treated my family with genuine compassion, kindness, and respect. She was not only professional and attentive, but she also took extra steps to help us navigate things that were beyond the normal responsibilities of a funeral director. Her willingness to make calls, help coordinate with others, and advocate for our family meant more than words can express.
Sue gave us comfort, support, and peace of mind during a very painful time. Because of her dedication and compassion, we were able to honor my Mom’s memory in a beautiful and meaningful way.
I wholeheartedly recommend Byron and Keenan Funeral Home to anyone looking for a funeral home that truly cares about the families they serve. Sue Keenan is an exceptional funeral director and a truly caring person. My family and I will always be grateful for everything she did for us.
KD
Karen Demichele
Jul 21, 2026
5.0
Suzie Keenan did a fabulous job with my brother Mike’s services. She went above and beyond, making everything personal, even including having Bauer her family dog to bring comfort to all us animal lovers. Suzie brought in a personal friend who sang beautifully. I highly recommend contacting Suzie & her staff should you ever need services in the future.
Side note: she brought Irish soda to our families home after which was a very special touch.
AB
Alexis Baranowski
Jul 21, 2026
5.0
Shannon and Sarah were incredibly helpful with all our questions during an already difficult time. They made the process much easier to navigate. The service itself was beautiful handled with dignity and care. I appreciate how supportive they were throughout. Would definitely recommend to anyone looking for compassionate funeral home services by Sue Keenan.
AF
Anna Fenton
Jul 21, 2026
5.0
Suzanne was amazing and helped us navigate a very stressful time with ease.
KC
Kathy Chau
Jul 14, 2026
5.0
Losing a loved one is one of the most difficult experiences anyone can go through, but Sue and the entire team at Byron Keenan Funeral Home made the process as seamless and comforting as possible.
Before choosing Byron Keenan, I called several funeral homes in the area. From my very first conversation with Sue, I knew I was in the right hands. She was incredibly compassionate, patient, and genuine. She took the time to answer every question thoroughly, explained everything in detail, and was honest and candid throughout the entire process. I never once felt rushed or pressured.
Sue, Brodie, Sarah, and overall staff treated me with such kindness, dignity, and respect. They handled every detail with professionalism while also making me feel genuinely cared for during one of the hardest times of my life. Their communication was excellent, and they made what could have been an overwhelming process feel organized and manageable.
I cannot thank Sue and the Byron Keenan team enough for the exceptional care they provided. If you’re looking for a funeral home that truly puts families first with compassion, integrity, and professionalism, I wholeheartedly recommend Byron Keenan Funeral Home.
Frequently Asked Questions About Byron Keenan Funeral Home & Cremation Tribute Center
What drives the cost of a funeral?
Funerals are labor intensive A funeral's cost extends beyond the merchandise, and includes the services of the funeral director--their role in making the necessary arrangements, filling out forms, and dealing with all the other figures involved after a death (doctors, lawyers, insurance companies). Funeral directors work an average of forty hours per funeral. The cost of operating a funeral home is included in the total amount as well. Funeral homes are a 24-hour operation, with extensive facilities that need to be maintained and secured.
What is embalming and what purpose does it serve?
Embalming sanitizes and preserves the body. It also slows down the decomposition process and enhances the appearance of a body impacted by a traumatic death or illness. Embalming gives time to the family of the deceased to arrange a service and allows for the possibility of an open-casket viewing.
Do I need to have an embalming?
No. In fact, some religions forbid embalming. Some countries do require embalming by law in order for remains to leave or enter the country. If it is not against your religious custom, embalming is generally recommended, especially if there is an extended gap between death and burial or cremation.
What do I need to know about income tax when I lose a spouse?
Uncertainty about income tax issues can add to the stress experienced from the death of a spouse. You should meet with your family attorney and/or tax advisor as soon as possible to review your particular tax and estate circumstances. Bring a detailed list of your questions to the meeting. If you do not have an attorney or tax advisor, call the IRS toll-free at 800-829-1040 for answers to specific tax questions.
Is there financial help if I need it?
There are a number of options available, including:
Determine if the deceased person qualifies for any entitlements. Check with the Social Security Administration, the Department of Veterans Affairs, and with your State Fund. Many people are entitled to get financial assistance with their funeral costs from these agencies if they qualify.
Review all insurance policies the deceased person has, including life insurance. Some life insurance policies have coverage clauses for funeral related costs.
Find local charities providing financial help for funeral expenses. Search for non profit organizations and for churches in your area.
Talk to your funeral director about cremation options - these can be much less expensive depending on your choices.
What services does Byron Keenan Funeral Home & Cremation Tribute Center provide?
Byron Keenan Funeral Home & Cremation Tribute Center provides funeral home, burial, veteran, memorialization, cremation, and life celebration services with experienced staff available 24/7.
Are the facilities at Byron Keenan Funeral Home wheelchair accessible?
Yes, Byron Keenan Funeral Home has wheelchair accessible entrances and seating but does not have wheelchair accessible restrooms.
What are the operating hours of Byron Keenan Funeral Home & Cremation Tribute Center?
The funeral home is open 24 hours a day, seven days a week, including Federal Holidays.
What payment options are accepted at Byron Keenan Funeral Home?
They accept American Express, Cash, Discover, MasterCard, and Visa as payment methods.
Does Byron Keenan Funeral Home offer financial assistance or financing options?
Yes, the funeral home offers financing and advises families on available financial help including entitlements and insurance policies.
How can I contact Byron Keenan Funeral Home for immediate assistance?
You can contact them 24/7 by calling +1 413-736-5413 or emailing wecare@byronkeenan.com.
Are there parking facilities available at Byron Keenan Funeral Home?
Yes, the funeral home offers free onsite parking for visitors.
What nearby places can I visit after my appointment at Byron Keenan Funeral Home?
Nearby, you can visit Stop & Shop grocery store, St. Patricks Church for a peaceful visit, or enjoy a meal at Tokyo Asian Fusion Sushi Hibachi Steakhouse & Bar.
Is there convenient public transport or services near Byron Keenan Funeral Home for visitors?
While specific public transit is not listed, visitors can use nearby landmarks such as AFC Urgent Care Springfield for health needs or Amazon Locker - Duder for deliveries to plan their visit.
Where can I find food and refreshments close to Byron Keenan Funeral Home?
There are several nearby dining options including Pizza Makers for Italian, Bueno Y Sano Springfield for Mexican cuisine, and Friendly's for American food.
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