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Byron Keenan Funeral Home & Cremation Tribute Center

4.8
(110 reviews)

Business Details

1858 Allen Street, Springfield, MA
01118, United States
(413) 736-5413
https://www.byronkeenan.com

About

Funeral Home
Byron Keenan Funeral Home & Cremation Tribute Center in Springfield, MA provides funeral home, burial, veteran, memorialization, cremation and life celebration services. Call us 24/7. Our experienced staff is committed to this vision and passionate about making your time with us as memorable and uplifting as possible. We bring together decades of experience caring for families of all cultural backgrounds and diverse walks of life. We pledge to treat you and your loved ones just like family, and we guarantee to offer services that meet all of your specifications while exceeding all of your expectations. Licensed staff members are available around the clock, 24 hours a day, 7 days a week, to discuss your needs. Whether you are doing pre-planning or need to hold a service soon, we are ready to answer our phone and offer you warm, friendly, and empathetic service. Learn more about our funeral services.

Details

  • Onsite servicesAvailable
  • Free parking garageNot available
  • Free parking lotAvailable
  • Free street parkingNot available

Location

Byron Keenan Funeral Home & Cremation Tribute Center
1858 Allen Street, Springfield, MA
01118, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

4.8
110 reviews
5 stars
104
4 stars
1
3 stars
0
2 stars
0
1 star
5
  • TM
    Training Manager
    Jul 29, 2026
    5.0
    I cannot say enough wonderful things about Byron and Keenan Funeral Home and Funeral Director Sue Keenan. During one of the most difficult times in my life, Sue went far above and beyond anything I could have expected. From the very beginning, Sue treated my family with genuine compassion, kindness, and respect. She was not only professional and attentive, but she also took extra steps to help us navigate things that were beyond the normal responsibilities of a funeral director. Her willingness to make calls, help coordinate with others, and advocate for our family meant more than words can express. Sue gave us comfort, support, and peace of mind during a very painful time. Because of her dedication and compassion, we were able to honor my Mom’s memory in a beautiful and meaningful way. I wholeheartedly recommend Byron and Keenan Funeral Home to anyone looking for a funeral home that truly cares about the families they serve. Sue Keenan is an exceptional funeral director and a truly caring person. My family and I will always be grateful for everything she did for us.
  • KD
    Karen Demichele
    Jul 21, 2026
    5.0
    Suzie Keenan did a fabulous job with my brother Mike’s services. She went above and beyond, making everything personal, even including having Bauer her family dog to bring comfort to all us animal lovers. Suzie brought in a personal friend who sang beautifully. I highly recommend contacting Suzie & her staff should you ever need services in the future. Side note: she brought Irish soda to our families home after which was a very special touch.
  • AB
    Alexis Baranowski
    Jul 21, 2026
    5.0
    Shannon and Sarah were incredibly helpful with all our questions during an already difficult time. They made the process much easier to navigate. The service itself was beautiful handled with dignity and care. I appreciate how supportive they were throughout. Would definitely recommend to anyone looking for compassionate funeral home services by Sue Keenan.
  • AF
    Anna Fenton
    Jul 21, 2026
    5.0
    Suzanne was amazing and helped us navigate a very stressful time with ease.
  • KC
    Kathy Chau
    Jul 14, 2026
    5.0
    Losing a loved one is one of the most difficult experiences anyone can go through, but Sue and the entire team at Byron Keenan Funeral Home made the process as seamless and comforting as possible. Before choosing Byron Keenan, I called several funeral homes in the area. From my very first conversation with Sue, I knew I was in the right hands. She was incredibly compassionate, patient, and genuine. She took the time to answer every question thoroughly, explained everything in detail, and was honest and candid throughout the entire process. I never once felt rushed or pressured. Sue, Brodie, Sarah, and overall staff treated me with such kindness, dignity, and respect. They handled every detail with professionalism while also making me feel genuinely cared for during one of the hardest times of my life. Their communication was excellent, and they made what could have been an overwhelming process feel organized and manageable. I cannot thank Sue and the Byron Keenan team enough for the exceptional care they provided. If you’re looking for a funeral home that truly puts families first with compassion, integrity, and professionalism, I wholeheartedly recommend Byron Keenan Funeral Home.

Frequently Asked Questions About Byron Keenan Funeral Home & Cremation Tribute Center

What drives the cost of a funeral?

Funerals are labor intensive A funeral's cost extends beyond the merchandise, and includes the services of the funeral director--their role in making the necessary arrangements, filling out forms, and dealing with all the other figures involved after a death (doctors, lawyers, insurance companies). Funeral directors work an average of forty hours per funeral. The cost of operating a funeral home is included in the total amount as well. Funeral homes are a 24-hour operation, with extensive facilities that need to be maintained and secured.

What is embalming and what purpose does it serve?

Embalming sanitizes and preserves the body. It also slows down the decomposition process and enhances the appearance of a body impacted by a traumatic death or illness. Embalming gives time to the family of the deceased to arrange a service and allows for the possibility of an open-casket viewing.

Brand Certified Facts from Byron Keenan Funeral Home & Cremation Tribute Center

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