Alliance Health at Coleman is a quaint and modern senior living residence located in Northborough, MA. Our state-of-the-art facility offers a 45 bed skilled nursing unit, and also has a dedicated 22 bed assisted living residence referred to as Coleman House, all specifically designed for elders in need of care. Our passionate and experienced staff are committed to providing exceptional care, support, and a sense of family to all residents. The nursing residences are equipped with the latest technology and amenities to ensure our residents receive the highest quality of care possible. Similarly, the assisted living residences have been designed with comfort and security in mind, with personalized care plans tailored to the specific needs of
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.