Certified by Highland Valley Elder Services • May 17, 2026
Senior Citizen Center
Highland Valley serves older adults and their families through collaboration, education, advocacy and a range of programs designed to support them where they live.
Location
Certified by Highland Valley Elder Services • May 17, 2026
Certified by Highland Valley Elder Services • May 17, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
3.3
22 reviews
5 stars
11
4 stars
2
3 stars0
2 stars0
1 star
9
MM
Maria M
1 day ago
1.0
My caseworker is late. Again. No update or communication office closed.
Last year I requested assistance for stressful situation. Caseworker arrived, spent an hour on intake, assuring me assistance in a timely manner. Then she went on vacation and no one seemed to know about my issue. When she returned I was told "that's not what we do..." along with a sparky and unprofessional email.
Don't use this service they are useless.
GS
Glenn Stanisewski
Apr 27, 2026
1.0
Absolutely horrible experience. I have been trying to get a home health aide for my mother since she was discharged from Hospice in late January. Highland Valley did an in-home nursing assessment in February. They sent out the referral for prospective providers. Highland Valley claims they cannot find anybody. I found a provider on my own time and effort. I have requested Highland Valley to send the authorization to the provider (Excel Nursing Services) so that care can begin. Multiple calls to multiple staff members have not been returned. No one ever picks up the phone directly. I am contemplating a Medicare Fraud complaint with MA Attorney General's office
SS
Sue Stanley
Feb 25, 2026
5.0
Outstanding meals, service, care. We are truly blessed to have this service provided to us. Thank you all so much for all you do for us.
MC
Mary Caron
Aug 23, 2025
5.0
Taking caring of seniors is one of the hardest jobs for a family. But with places like Highland Valley Elder Services the burden is definitely lessened. I don’t know what we would do without their help!
WH
Wayne Haskins
May 13, 2021
5.0
I can't say enough great things about Highland Valley. They really enable us seniors to stay at home where we feel safe and comfortable. They're a great help.
Frequently Asked Questions About Highland Valley Elder Services
What is Highland Valley Elder Services?
Highland Valley Elder Services is a senior citizen center that serves older adults and their families through collaboration, education, advocacy, and programs to support them where they live.
Where is Highland Valley Elder Services located?
It is located at 320 Riverside Drive #B, Northampton, MA 01062, USA.
What are the operating hours of Highland Valley Elder Services?
They are open Monday to Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I contact Highland Valley Elder Services?
You can contact them by phone at +1 413-586-2000 or by email at mgieryk@highlandvalley.org.
Does Highland Valley Elder Services have an online presence?
Yes, you can visit their website at https://highlandvalley.org/ or their Facebook page at https://www.facebook.com/729489190433929.
What type of programs does Highland Valley Elder Services offer?
They offer a range of programs designed to support older adults and their families through education, advocacy, and collaboration in their own homes and communities.
What senior services are available near Highland Valley Elder Services?
Near Highland Valley Elder Services, you can find CareOne at Northampton, which offers assisted living and skilled nursing services.
Are there places near Highland Valley Elder Services for wellness activities?
Yes, Blue Lotus Bliss Wellness, a yoga studio, and Valley Ayurveda, a spa and wellness center, are nearby and great for complementary wellness activities.
What dining options are available near Highland Valley Elder Services?
Nearby dining options include Pho Boston, a Vietnamese restaurant, and The Office Sports Bar for casual drinks and socializing.
How can nearby community resources assist visitors to Highland Valley Elder Services?
Visitors can access local services such as the Center For Ecotechnology for community services and environmental programs or Nonotuck Community School for childcare needs, enhancing their visit to Highland Valley Elder Services.
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