Brand Certified
TheKey - Senior Home Care
4.8(47 reviews)
Certified by TheKey - Senior Home Care • Sep 20, 2026
Business Details
160 Gould St, Needham, MA
02494, United States
Certified by TheKey - Senior Home Care • Sep 20, 2026
(617) 850-9512
Certified by TheKey - Senior Home Care • Sep 20, 2026
https://thekey.com/locations/massachusetts/boston?utm_source=ExtNet&utm_medium=Yext
Certified by TheKey - Senior Home Care • Sep 20, 2026
About
Certified by TheKey - Senior Home Care • Sep 20, 2026
Home Care AgencyHome Health Care Service
For over 20 years, TheKey Home Care has provided trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey Home Care provides service 24/7—during holidays, weekends, evenings and overnight. Call us today to see how TheKey Home Care can improve your loved one's quality of life.
Location
Certified by TheKey - Senior Home Care • Sep 20, 2026
Hours
Certified by TheKey - Senior Home Care • Sep 20, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
4.8
47 reviews
5 stars
43
4 stars
2
3 stars0
2 stars
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1 star
1
- 1S140 Pleasant StreetApr 27, 20265.0I want to extend the highest praise and accolades to everyone at TheKey Home Care, especially Rebbecca and Nicole. Their knowledge, customer service, and assistance were outstanding. Their professionalism, expertise, care, and compassion far exceeded my expectations. I highly recommend them for all your homecare needs. Roberta Migliacci
- DVDana VittumNov 26, 20245.0Incredibly responsive, polite, patient and professional. I cannot say enough great things about them.
- SOSterling OlsonAug 8, 20125.0We have been working with Home Care Assistance since June 2010 and they have been nothing short of exemplary! Our family was at a complete loss when it became obvious that my mother needed in-home care. I went online, found some agencies in the area and began calling. I had called about 4 different places before finding HCA and I could tell the difference immediately during this first phone call. An HCA representative met with us at my mother's house the next day and I was so relieved at how easy they made the whole process and we had home care the next day! As a matter of fact....one of the original caretakers is still with us today (2 years!!) - caring for my mother 5 days a week!! We have had some issues with the weekend caretakers - NONE of which has been the fault of HCA! And my mother has never once been without a caretaker. In addition, we had a horrible time getting my mother's insurance to start paying for her care... it took us 9 months! During that time HCA could not have been more understanding and more importantly, accommodating. I have been and will continue to refer HCA to friends - they are absolutely professional and wonderful to work with!
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
Will my long-term care insurance cover home care?
It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers-and we have a free service to help our clients navigate all aspects of the claims process.If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help.
What’s the best home care?
The best home care is provided by reliable, professional caregivers who are trained and backed by home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
What services does TheKey - Senior Home Care provide?
TheKey offers trusted in-home care for seniors and adults with disabilities, including senior personal care, respite care, companionship, dementia care, skilled nursing, and hospital recovery, with a personalized care plan ensuring the best possible care.
What is home care and what tasks do caregivers perform?
Home care is supportive service by professional caregivers in the residence or community, assisting with errands, meal preparation, personal care, fall prevention, and cognitive stimulation activities for peace of mind and companionship.
How do I find the best caregiver for my loved one?
The best caregiver is experienced, well-trained, reliable, has back-up support, and is a good personality fit with shared interests to support your loved one's care needs effectively.
What are the costs associated with home care through TheKey?
Home care costs are typically charged by the hour, varying by region and care hours per week. Most families pay out-of-pocket or use long-term care insurance.
Is it better to hire a home care agency like TheKey or a private caregiver?
Hiring a home care agency offers insured, managed caregivers with oversight, scheduling, billing, payroll, and back-up support, providing more safety and reliability than a private caregiver, where you handle all management and liability responsibilities.
How does TheKey protect clients from COVID-19?
TheKey follows CDC and local authority infection mitigation protocols, provides PPE to caregivers, and most caregivers and Care Team members are fully vaccinated against COVID-19.
What are TheKey's operating hours?
TheKey provides 24/7 service including holidays, weekends, evenings, and overnight to ensure continuous care.
Where is TheKey - Senior Home Care located?
TheKey - Senior Home Care is located at 160 Gould St, Suite 305, Needham, Massachusetts, 02494, USA.
Can you recommend nearby financial services that might assist customers of TheKey?
Nearby financial service providers like Barry Zimmerman bank, Aha! Financial, Dylan Grocer Financial Advisor, and The Coyle Company life insurance can assist with financial planning relevant to elder care and long-term planning.
What nearby organizations offer legal and estate planning services useful for clients of TheKey?
Nearby legal services such as Orsi Arone Rothenberg Turner, Chinitz Law LLC, The Law Office of Michael D. Brennan, and Timothy M Burke provide wills, trusts, probate, and other legal services beneficial for senior care planning.
How can nearby healthcare and counseling services supplement TheKey's in-home care?
Nearby organizations like AZA Care Management and Justice Resource Institute offer additional home health care and mental health counseling services, complementing TheKey's comprehensive elder care.
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