Mary Ann Morse Healthcare Center has offered trusted, exceptional quality compassionate short-term rehabilitation, skilled long-term nursing care and memory care in Metro West for over 25 years. We are rated 5 Stars Overall by the Centers for Medicaid and Medicare Services, accredited by The Joint Commission, and earned a Best Nursing Home rating from US News & World Report for 2020-2021.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.