The Commons in Lincoln is a not-for-profit continuing care retirement community located in the idyllic town of Lincoln, Massachusetts. Designed for those who seek a thoughtfully personalized lifestyle, The Commons offers elegantly appointed apartment homes and cottages, impeccable services, a robust calendar of programming and a stunning natural setting.
The Commons’ Lifecare plan also provides residents and their families with the peace of mind at a more predictable cost across a continuum of care, from Independent Living to Assisted Living, Memory Care and Skilled Nursing.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.