Waterstone of Lexington provides a premier senior living experience characterized by luxury and autonomy.
Our community offers a variety of one- and two-bedroom apartment plans for both independent and assisted living.
Concierge services, chef-prepared dining, a fitness center, and an indoor pool complement an active social calendar of cultural and wellness opportunities. This environment empowers each individual to define what it means to thrive on their own terms.
Located near historic Lexington, the community offers convenient access to local boutiques and landmarks.
On-site supportive services ensure residents receive life as they want it and support as they need it.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.