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Bridges by EPOCH at Lexington

About

Assisted Living Facility
Bridges® by EPOCH at Lexington is a dedicated memory care assisted living community that is purposefully designed to support dementia's unique challenges. We believe in a full-service approach to care and provide the highest level of personalized attention through all stages of memory loss. Each resident's care and assistance will be provided by a compassionate, highly skilled team of memory care experts. The unique Bridges® lifestyle is tailored to the preferences, strengths and abilities of our memory care residents and is designed to nurture all aspects of wellness in daily life. Proud to be Purple Flag accredited, we meet the highest standards of care for dementia residents. Call today to speak with our team or schedule a tour.

Location

Bridges by EPOCH at Lexington
56 Watertown St, Lexington, MA
02421, United States

Hours

Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 6:00 PM
Sunday8:00 AM - 6:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.