The assisted living and memory care residences at NewBridge on the Charles offer exceptional living in a scenic setting where older adults can truly live their best lives. Enjoy a vibrant community that nurtures social, intellectual, physical, and spiritual engagement, with support for daily activities so you can focus on what matters most. Our memory care residences are designed to address the needs of those with early- and mid-stage Alzheimer’s or other dementia. Residents join us from nearby private homes, from out of state, or from other NewBridge residences, experiencing amenities exclusive to our assisted living community, designed for accessibility and comfort.
Location
NewBridge on the Charles – Assisted Living and Memory Care
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.