Nestled in the heart of the Berkshires, Craneville Place offers a serene country setting, but is still just a few miles from both downtown Pittsfield and Berkshire Medical Center. Our 89 bed skilled nursing facility offers short term rehabilitation and long term care. Our licensed and certified staff provides loving and gentle care 24 hours a day, under the supervision of the resident’s physician. All of our resident's rooms, as well as our dining facilities and common areas, have recently been renovated. In addition, there are three outdoor porch areas that allow our residents to take in all the picturesque views of the lovely Berkshire Mountains.
Location
Craneville Place of Dalton Rehabilitation & Skilled Care Center
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.