The Clough Birthing Center on Emerson Hospital’s main campus in Concord, Massachusetts, offers an ideal, family-centered option: The highest quality medical expertise in a serene location, close to home.
Private, comfortable and secure labor and delivery rooms and mother-baby recovery rooms
The area’s only Level II special care nursery directed by an MGH Neonatologist
Physicians and nurses renowned for their specialized skills and advanced training
One-on-one nursing care and 24-hour baby care by a board-certified pediatrician
High-risk pregnancy services
Certified breastfeeding consultants
A comprehensive Frenulum Clinic to help babies with tongue tie
The opportunity for skin-to-skin contact as soon as your baby is born
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.