This profile is uncertified and using publicly sourced data
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Business Details
About
Retirement Community
The next chapter in your story begins right here in Charlton, MA. in a lively, engaging community nestled in the picturesque New England countryside that's ideal for active residents ages 55+. Everything you could want is here – from lovely residences and fine dining to a wealth of programs and enlightening events. The Overlook is a thirty minute drive from the city of Worcester and quaint town of Sturbridge, and an hour’s drive from Boston, Providence and Hartford.
We provide:
Independent Living
Assisted Living
Memory Care
Short Term Rehab
Skilled Nursing
Care Management
Adult Day Programming
Location
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.