The Esplanade is the stretch of public green space that extends for three miles one way along the Boston shore of the Charles River from the Boston Museum of Science to the Boston University (BU) Bridge. In addition to providing a beautiful natural landscape, the park is home to the iconic Hatch Memorial Shell, various historical monuments, recreational facilities, and over five miles of pathway for walking, running, or biking.
The Esplanade Association is a nonprofit organization that works to revitalize and enhance the Charles River Esplanade, sustain its natural green space, and build community in the park by providing educational, cultural, and recreational programs for everyone.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.