Bright Horizons at Tufts Medical Center

Reviews

• JL

  Jennifer L

  Dec 7, 2021
  5.0
  Update in 2024: We now have two children enrolled at Bright Horizons at TMC (infants and pre-school) and continue to be thrilled with the care they both receive and the hours/flexibility/assistance in raising our kids provided by the staff here. They have been so patient with our son as he navigates potty training, and continue to promote his learning at an age appropriate level. Our daughter has been in infants since 3mo (she is now 9 months) and she is so comfortable there. She's always happy to see her teachers and is meeting milestones and then some. Original Post: We are so thrilled with the care and experience that our son is receiving at this center. My husband and I both have challenging schedules so he uses the majority of the offered hours - he is always so happy to be there and loves his teachers. They also take public health/COVID very seriously, which we really appreciate. Highly recommend!
• JS

  Joe Sawyer

  Apr 28, 2021
  5.0
  We entrust our toddler son with the Bright Horizons team at Tufts Medical Center three days a week - and are thrilled with the care, education, and affection he receives there! We've been impressed by the level of thoughtfulness that goes into the various activities and love getting photos and updates throughout the day. The team has been so sensitive to his needs and he now literally runs into the center every morning, excited about the day ahead!
• MS

  Maxwell Stepanuk

  Apr 15, 2021
  5.0
  Our girls Isabella and Charlotte AKA “Cookie” have thrived at Bright Horizons! The staff has made us feel like family and continue to prepare them for the next step of their education. I see the growth both mentally and emotionally every week. We could not be happier with our experience at Bright Horizons and and the highly skilled staff.
• AB

  Andrew Brown

  Nov 4, 2015
  1.0
  We used this location a couple times for Backup Care, a drop-in feature available with Bright Horizons. The staff had always been a bit surly, but that's not that's not why I'm writing this review..... Some staff are simply not as friendly as others. I'm writing this review in light of the last experience we had with them. I've never dealt with a daycare that is so passionate about booting everyone out on time, and with such a lack of tactfulness. The last time we used them, the staff made quite a stink about my wife showing up 4-5 minutes late for their 5:45pm closing time, a closing time that they never clearly communicated with us to begin with (nearly all other Bright Horizons locations closed at 6pm). They called me at exactly 5:45, informing me that no one yet showed up. When she arrived, they didn't even greet her when she came in. They went straight to telling her that she was 5 minutes late, and that she had to sign a form saying she would pay a 'late fee'. They then proceeded to tell her that our son had "obedience problems" (mind you, hes only 2 yrs old, and very well behaved). Overall the situation probably couldn't have been handled any more poorly. There are at least 3 other Bright Horizons facilities within a half mile radius of this location. I wholeheartedly recommend going to those instead.

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