Assisted Living FacilityRetirement CommunitySenior Citizen Center
Stone Hill Assisted Living and Memory Care is located in picturesque Andover, MA is just off I-495 and minutes from the quaint shops and restaurants of historical downtown Andover. Stone Hill is proud to offer independent living, assisted living and a specialized program focusing on Alzheimer’s disease and dementia care. Locally operated by Northbridge Companies, Stone Hill exemplifies the Northbridge commitment to meet the needs of seniors and their families and to be a good neighbor in the communities Northbridge serves.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.