Holiday Springlake is a pet-friendly independent senior living community located in Shreveport, LA, just minutes from Mall St. Vincent and Betty Virginia Park. The community features studio, one- and two-bedroom apartment options, each with a kitchenette, basic cable TV and individual thermostat control. The well-maintained community grounds feature tree-lined walking paths and access to gardening opportunities. The indoor spaces are designed for residents to maintain and active and social lifestyle, with a fitness center, game room, library, movie theater and more. The community offers a wide range of all-inclusive services and amenities, such as housekeeping and light linen services, plus a calendar of social events.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.