Calcasieu Community Care Center is Lake Charles' newest skilled nursing & rehabilitation center. The center supports a person-centered care philosophy and features four households. The design puts the resident at the center of the household with a kitchen, where residents may access snacks or beverages whenever the craving hits., a dining room and living room. Private rooms with private baths surround the common areas. Each household has their own front porch. A fully equipped rehab gym is adjacent to the rehab to home household and is staffed with physical, occupational and speech therapists. Common spaces include a cafe, salon & multi-purpose rooms. Person-centered care honors choice in schedules & restaurant style dining.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.