This profile is uncertified and using publicly sourced data
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Business Details
About
Assisted Living FacilityRetirement Community
The Grand is Louisville's top resort-style living option for personalized senior care. Our Jefferson County independent living, assisted living, and memory care community near Prospect, Buckner, Middletown, and St. Matthews offers studios and up to two-bedroom apartments for older adults. World-class amenities at The Grand include a health and wellness spa, exercise studio, full-service salon, chapel, restaurants with chef-prepared cuisine, grand lounge, library, and theater with top-flight entertainment. Join our senior community in Louisville, KY to remove hassles, receive quality care, and gain lasting friendships.
Location
Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.