Belmont Village St. Matthews is home to the perfect blend of comfort, personalized care, and active living. Our community offers personal care and Memory Care in Louisville. Located in the St. Matthews area, our beautifully-landscaped senior living community is surrounded by premier dining, shopping, and entertainment options. We’re just a short drive from downtown Louisville and well-respected hospitals that include Baptist Health and Norton Suburban. Every day at Belmont Village, connections are made, passions pursued, and residents rest easy knowing they’re at home. Here, you’re surrounded by a dedicated team who provides a wide spectrum of care, including our award-winning Circle of Friends program for Mild Cognitive Impairment (MCI).
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.