Ramey-Estep/Re-group is a non-profit agency in Northeastern & Northern Kentucky specializing in Mental Health, Behavioral Health, and Substance Use Recovery services for clients of all ages. We have various programs, including Treatment Foster Care, Traditional Outpatient Therapy, Intensive Outpatient services, Partial Hospitalization services, Adult SUD Residential Recovery for men and women, and School-based Services. Currently, Ramey-Estep/Re-group has offices in Ashland, Grayson, Rush, and Crestview Hills, KY.
Our Grayson office provides outpatient therapy, intensive outpatient recovery services, case management, and foster care services.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.