Doorstep, Inc. is an emergency aid agency providing help to our neighbors in need with basic needs services. Services include: Food order, clothing & household items, rent and utility assistance, prescription assistance, dental and gas vouchers, hygiene kits, and local bus passes. We take calls from 9am - 1pm, Monday - Friday for services. Intakes are completed over the phone, clothing room appointments are scheduled over the phone. Call us at (785) 357-5341. If you do not have a phone, you can come in and we will do our best to assist you that way.
Location
Doorstep Inc - Office Hours (NOT Client Service Hours)
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.