Client Service Hours: Monday 10:00 AM-1:30 PM; Tuesday-Friday 9:00 AM-1:30 PM
Donation Hours: Monday-Friday 9:00 AM-2:00 PM
Doorstep offers assistance with food, clothing and household items, rent and utility assistance, as funds are available, prescriptions, dental vouchers, gas vouchers and local bus tickets to get to/from work or medical appointments. The agency started in 1966 with 6 churches, located in the same area where we are today. It was founded to help the people on their own doorsteps, and today we are still based on neighbors helping neighbors. All services apart from food and clothing are as funds are available. Call us during office hours to see if we can help your household, or if you want to donate to help others.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.