Flanner Buchanan – Decatur Township serves families on the southwest side of Indianapolis, along Kentucky Avenue near Camby, Mooresville, and Mars Hill. Our caring staff creates meaningful funeral, cremation, and green burial services that reflect your family's beliefs, traditions, and budget — honoring all faiths and serving every cemetery. Our Woodland Suite is a welcoming space to gather, enjoy coffee, and share memories, with catering for receptions and events, and is open to the public for family, business, and civic gatherings. Part of Flanner Buchanan — the family-owned Indiana firm that opened the state's first crematory more than 100 years ago — we also offer advance funeral planning, veterans' benefit assistance, and grief supp...
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.