Assisted Living FacilityHome Health Care ServiceHospice & Long Term CareSenior Citizen Center
Crown Senior Living is an assisted living and memory care community conveniently located on Shadeland Avenue off of Interstate 69 in Indianapolis.
Crown Senior Living uses a personalized program of care, which includes moving away from task-oriented care and moving toward person-centered care. We believe in getting to know each individual we serve by learning his or her life story. This knowledge of each resident’s life and who they are helps us to individualize our care to fit each person.
Crown Senior Living is an affordable senior living option. All of our apartments have large, sunny windows and are private with private bathrooms. We accept private pay, veterans’ Aid and Attendance, Medicaid Waiver and long-term care insurance.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.