The Cooper House – Allen County is a faith-centered nonprofit providing a safe, welcoming, home-like environment for children and families involved in the child welfare system.
Our mission is to foster hope for families by providing support and encouragement in their time of crisis while helping them discover the love and hope of Jesus Christ.
We provide a home-like space where child welfare professionals and contracted visitation providers can facilitate family visits, as well as temporary care for children during emergency removals. We are not a visitation provider. Our goal is to offer hope, comfort, and dignity to children and families when they need it most.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.