With decades of experience, Ritz Charles delivers elevated, full-service events - from weddings to corporate gatherings - through chef-driven catering, exclusive venues, and expert planning. The Ritz Charles main campus in Carmel includes the Ballrooms, Garden Pavilion and Chapel. Ritz Charles is also the exclusive caterer for The Bluffs at Conner Prairie in Fishers, the Central Library in downtown Indianapolis, Artisan Acres Estate in Noblesville, Coxhall Gardens and Mansion in west Carmel, the iconic Indianapolis Motor Speedway and any location that has an open catering policy.
Each event is highly personalized to the client's vision allowing them to live in the moment as every detail is handled with care.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.