Flanner Buchanan – Carmel provides funeral, cremation, and green burial services to families in Carmel, Westfield, Noblesville, Fishers, Lawrence, and Broad Ripple. Part of Flanner Buchanan — the family-owned Indiana firm that opened the state's first crematory more than 100 years ago — our Carmel funeral home offers full funeral and memorial services, celebrations of life, direct cremation, and a curated selection of Indiana-made urns and keepsakes. Two flexible event rooms with complete food and beverage service host everything from intimate family gatherings to large celebrations of life, and are available for community and family events. Our professional staff honors every faith, tradition, budget, and lifestyle; offers advance funer...
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.