Centennial Pointe, an Americare community, offers assisted living and memory care in Springfield, IL, from a peaceful west Springfield community on Hedley Road near Veterans Parkway and I-72. Among Springfield, IL nursing home and senior living options, Centennial Pointe is known for spacious floor plans, friendly care partners, chef-prepared dining, and an activity calendar of wellness programs. Conveniently located near HSHS St. John's Hospital and Memorial Medical Center, with the Lincoln Home National Historic Site just down the road. We regularly hire Certified Medication Aides (CMAs), Nurses (LPN/RN), Caregivers, dietary team members and community leaders. Explore job opportunities on our website. Schedule a tour today.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.