Retirement CommunityAdult Day CareAssisted Living Facility
About Crosstown Square Senior Living
At Crosstown Square Apartments, we focus on holistic health. That means our programming is designed to celebrate mind, body and spirit. The independent living lifestyle provides the vibrancy and peace of mind you and your family deserve. And our sister community, Illini Restorative Care, is the region's only 5-star health center, providing a compassionate and clinically excellent approach to care that offers peace of mind if services are needed.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.