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Business Details
About
Funeral HomeCemeteryCremation ServicePet CemeteryPet Services
Grace Funeral & Cremation Services in Rockford, Illinois is like no other provider in the area. Grace is filled with light, has modern decor and is comfortable for both grieving families and their guests. Our skilled and compassionate staff partners with clients to plan affordable and personalized services. Our expert staff will listen to you with compassion, offer suggestions and design a service based on your needs, not a pre-packaged checklist. We can accommodate both intimate and large services in our Gathering Room and have catering and reception space available. Additionally, we offer cremation services for your entire family through our sister brands Rock River Crematory and Faithful Friends Pet Funeral & Cremation Services.
Location
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.