Arcadia Care at Rock Island is a 177-bed, 24-hour rehabilitation and post-acute care community offering quality healthcare to residents throughout the Quad Cities area. As a skilled nursing facility, Arcadia Care at Rock island provides short-term and long-term care; a certified Alzheimer's and Dementia unit; short-term rehabilitation; on-site dialysis; wound care and respiratory care.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.