Nursing HomeAssisted Living FacilityHospice & Long Term CareOccupational TherapyPhysical TherapistPhysical TherapyRetirement Community
The Arc at Normal participates in a collaborative with Carle Health with a goal to produce positive outcomes with patient care and discharging services. The Arc at Normal provides a higher standard of rehab and long-term care. Enjoy the comforts of a beautiful, modern facility and stimulating recreational outlets while receiving secure care from our in-house specialty physicians and highly skilled team.
Whole person care. Proven outcomes. A premier experience.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.