Assisted Living FacilityHospice & Long Term CareNursing HomeRehabilitation Center
StoneBridge Memory Care in Mt. Vernon, IL provides dedicated senior living solutions focused on memory care and assisted living. Residents benefit from private accommodations, engaging daily activities, and personalized support in a secure, homelike environment. Our trained team delivers care tailored to each individual's needs while encouraging independence and connection. With modern amenities, chef-prepared meals, and a family-oriented atmosphere, StoneBridge Memory Care offers a safe and welcoming space for seniors.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.