Assisted Living FacilityRetirement CommunitySenior Citizen Center
GreenTree at Mt. Vernon is a welcoming senior living community in Mount Vernon, Illinois, offering Assisted Living and Memory Care services in a comfortable, home-like setting. We provide personalized care that supports independence, dignity, and quality of life while helping residents remain engaged and connected. Residents enjoy thoughtfully designed apartments, chef-prepared meals, enriching activities, wellness programs, and meaningful social opportunities tailored to their interests and abilities. Our compassionate team is dedicated to creating a supportive community where residents feel valued, respected, and at home, while families enjoy peace of mind knowing their loved ones are receiving attentive, individualized care.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.