Discover the area’s premier provider of retirement living, American House Mount Prospect. Located in Mount Prospect, Illinois, about 20 miles northwest of downtown Chicago, we offer modern, comfortable senior living and care for older adults looking to remain active. With spacious assisted living and memory care apartments packed with vibrant amenities, American House Mount Prospect encourages each resident to maintain their independence and make the most of each day. And they’ll enjoy it all with uplifting services, delicious daily meals and the comfort of a care team available at all times.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.