BRIA of Mascoutah is a proven leader in rehabilitation and skilled nursing services. Every day, we encourage our residents to develop their interpersonal skills, attain their optimal level of functioning, and regain their independence.
As part of our admissions process, the BRIA of Mascoutah team sits down with each resident, working with them and their family to create an individualized treatment plan to help the resident reach their goals.
Our centrally located facility is easily accessible! We are located just minutes from Memorial Hospital Belleville and St. Elizabeth’s, with plenty of public transportation options with the St. Louis MetroLink.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.